Training Terms & Conditions

General Terms and Conditions for Training Services

These general terms and conditions of business apply for all training and education services and products delivered and provided by Strategy X.

Participants must register and pay in advance to take part in Strategy X training and education courses. Registration consists of completing the required documentation and making payment.

Strategy X may deliver training on its own premises, on the participant’s premises, at an organised public location or online.

Participants are responsible for providing their own computer and internet access for any training courses.

A certificate of completion will be issued for all training completed.

Transfer and Cancellation Policy

Strategy X may cancel training, change the date, time or location of training with advanced notice. If Strategy X cancels or postpones training, a full refund will be provided to a participant who is unable to transfer to the next available course.

If a participant is unable to attend the training course they registered for, the participant is entitled to designate another representative from the same company to participate in the training course. The participant will incur no additional costs.

If a participant cancels their registration and seeks a refund, the following refund policy applies:

Cancellation notice * Refund provided
5 working days or less prior to training Nil
6-15 working days prior to training 50% refund or full transfer to the next available course
16 or more working days prior to training 100% refund or full transfer to the next available course

*The participant must receive acknowledgement in writing from Strategy confirming the cancelation. If you have not received confirmation please contact us at [email protected]


Copyright, Documentation, and Materials

All training documents are intended for the exclusive personal use of the participant.

Participants recognise Strategy X’s copyright and therefore the exclusive distribution rights and right of use of training materials and software.

The participant is not allowed to record the training session or reproduce the training documents, in particular, the participant is prohibited to process the training course in electronic systems, duplicate, or modify them in any way, or distribute them in any form to third parties. All embedded knowledge and teaching systems provided by Strategy X to the participant on data storage media or made available on electronic networks are considered training materials.

The participant may not replicate or conduct any internal or external training courses or provide certification on behalf of Strategy X.