Making people respond is, without a doubt, one of the most challenging aspects of business development. Follow-up assists you in ensuring that staff is implementing your feedback and suggestions in their daily endeavors.
It also ensures that employees and management are on the same page and encourages two-way communication regarding goals, accomplishments, and performance.
Employees require your assistance in carrying out their commitments, and a performance evaluation follow-up assists you in resolving any issues that arise.
Furthermore, you can keep track of your employees' progress - or lack thereof - to make critical business decisions. Your follow-up plan will inspire employee buy-in, engagement, and execution to maximize growth.
Keeping this in mind, you should begin your follow-ups right away. Yet, it can be a bit unsettling, especially if you have to do it several times. So, here's some simple advice to assist you in efficiently following up at work.
The Importance of Perspective Cannot Be Overstated
As aggravating as it may be, a lack of response does not always imply that they are uninterested in your offerings or requests. Various things could keep people occupied, ranging from personal duties to a long list of work commitments.
No matter how urgent your message is, not everyone can fit your mail or phone call into their top ten priority list. You can separate the personal parts of the lack of response from this perspective.
With this mindset, you'll be less hesitant to send another follow-up email or make another phone call. Also, especially the fifth or sixth time, remember to be as patient as the situation requires.
Get in touch with StrategyX to learn how to improve your business's ROI by implementing stronger follow-up techniques.
Simple Steps to Ensure Effective Follow-Up
Writing emails that elicit responses is a crucial skill for plan execution. Emails can also assist you in developing solid business relationships.
To begin, you must comprehend the significance of a follow-up mechanism. Effective follow-up can help you determine whether the person assigned the task requires assistance or coaching and assist you in attaining your desired result.
Now that you've realized how important follow-up is, it's time to put in the time and effort. So, here is how you go about it.
1. Keep It Concise and to the Point
Anyone can put your letter on the read later list if it's a long email with dense language. It would be best to keep your follow-up message brief to be effective.
Between 50 and 100 words is the recommended length for follow-up communication. However, if required, you can go beyond 100 to 150 words. If the message is lengthy, divide it into paragraphs and organize it legibly.
You should also avoid using complicated terminology and keep the language basic. According to research, emails addressed at the kindergarten reading level garnered responses 46% of the time. Furthermore, correspondence sent in third-grade language received a 53 % response rate.
On the other hand, mail written at a college reading level received only a 39% response rate. So, it's best to write your follow-up emails at a third-grade reading level.
2. Write a Subject Line That is Both Clear and Convincing
The fate of your follow-up email is determined solely by the subject line. Most individuals use mobile phones to read and respond to emails. It's crucial to remember that before handling this issue.
On mobile, subject lines with fewer but more exciting words appear more effective. Also, refrain from using general language. It's preferable to utilize subject lines emphasizing the message's main points.
For example, when sending a manager a follow-up email instructing them to deploy personnel for a project, 'Follow-Up on the X Project Resources' is not a good topic line. Instead, write something along the lines of 'Requesting an Update on Project X.'
3. Keep a Consistent Tone
During a follow-up, your tone can easily be misunderstood as unpleasant or demanding. It's more widespread in emails and other text-based communication. It is critical to compose a kind message.
According to a study, emails written positively garner 15% more responses. Instead of being interpreted as requesting, a neutral (or negative) tone can be seen as demanding. On the other hand, a positive tone sounds like a request or a favor.
You should also avoid going overboard and sounding overly joyful, confusing the reader. Keep the tone light, understated, and upbeat.
Get in touch with StrategyX to learn how to improve your business's ROI by implementing stronger follow-up techniques.
Benefits of Conducting Follow-Ups
Following up on responsibilities is just as crucial as appropriately delegating them. It assists you in determining the status of the project and if the given tasks were completed following the established standards and regulations.
A simple follow-up will also help you learn how a professional performs a specific task. Let's look
at some of the additional advantages of this method: You can determine whether the employee is on track or having difficulty achieving the desired result.
- The employee may have started the assignment correctly but became sidetracked in the middle, and you can handle the matter.
- You can effectively manage deadlines and delegate responsibilities to employees without overloading them.
It ensures that quality standards are met and work is executed correctly.
Skill analysis is another significant advantage of performing follow-ups. You can determine whether an employee is suitable for the job by monitoring the task's progress. It allows you to assess their abilities and skills. You can reassign work based on skill sets, optimizing your task delegation processes.
StrategyX can help you build effective follow-up procedures and practices. You can also prioritize and organize activities and assignments based on an employee's state, such as whether they are busy or have completed their assigned duties.
What Role Can Technology Play in the Establishment of Standard Operating Procedures?
Modern technology may provide you with various business development tools to help you grow your company.
You can utilize software tools to establish an effective standard operating procedure. This software is meant to optimize workflow and increase efficiency for numerous sectors.
StrategyX is an example of a technology that can help you in various ways. It primarily serves as a strategic planning service and software for business development.
It includes a workflow planning template, a task delegation template, and a business management framework, among other things. It can be used to create, monitor, and evaluate your strategy and procedures.
Takeaway
You probably have a lot on your plate as a manager. You understand the need to follow up on your performance reviews, but you're looking for ways to speed up the process.
Follow-up is intended to reach out to the individual before a problem spirals out of control and you discover at the last minute that the work will be late, of poor quality, or over budget.
It can also be used to provide coaching and feedback while alerting you of the abilities and limitations of the personnel.
Get in touch with StrategyX to learn how to improve your business's ROI by implementing stronger follow-up techniques.